Hear What Our Customers Have to Say
At England’s Plumbing and Heating, we value the feedback and experiences of our customers deeply. Our reviews page is dedicated to sharing the real, unedited testimonials from the individuals and families we’ve had the privilege to serve. This page is a testament to our unwavering commitment to excellence, professionalism, and customer satisfaction. Through the honest reflections of our clients, prospective customers can gain insights into the quality of work and the level of service we provide.
Replaced well pump. They were responsive on a Sunday and scheduled me for first thing the next morning. Showed up on time. They explained everything they were doing and checking and how the water system worked. Promptly and professionally replaced the pump and inspected the water system. Overall great experience and I would call them again for any plumbing issues.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Service not listed
I used England’s Plumbing before for a small repair. This time was the replacement of a 40 year old ejector pump, bringing the system to code, including alarms. Also replaced a failed septic tank pump alarm. Charles England quoted at no cost, was timely and professional in scheduling and performing the work. Great communication throughout the process. I would definitely use England’s Plumbing and heating again.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Sewer repair, Sump pump installation
I needed a new water heater. Charlie responded right away and had me up and running. His crew worked clean and completed the project without any problems. No reason to go anywhere else for my plumbing needs.
Services
Water heater installation, Water heater repair
I called at 09:00 and had a new water heater by 6:00 that evening saving thw weekend!!! Prompt and courteous service with great customer interactions.
England's installed a replacement hot water heater for us on 11/25, the day when we had originally planned to be traveling for Thanksgiving. Not only were they the earliest available, but Charles also came by on 11/24 to confirm replacement was required and I was immediately put at ease, knowing we were in good hands. Communication was excellent - I knew exactly when and what to expect, and made it easier to plan my day around the replacement. Upon arrival, they were very professional, protected all surfaces, and were done sooner than expected. Charles took time afterwards to explain everything I needed to know about the new heater. I would definitely look to England's for my future HVAC needs.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Water heater installation
A Showcase of Customer Satisfaction
Our reviews page features a wide range of testimonials that highlight the diverse services we offer, from routine plumbing repairs to complex heating system installations and emergency services. Each review is a story of a challenge met with a solution, exemplifying our team’s ability to address a variety of issues with skill, efficiency, and care. Reading through these testimonials, you’ll notice a recurring theme of trust, reliability, and high-quality service, which are the cornerstones of our business ethos.
Transparent and Authentic Feedback
We believe in the power of transparency and authenticity, which is why we present our reviews as they are, allowing both positive feedback and constructive criticism to stand. This approach not only demonstrates our confidence in the work we do but also our commitment to continuous improvement. By understanding our clients’ experiences, prospective customers can make informed decisions, knowing that England’s Plumbing and Heating values integrity and honesty in every aspect of our business.
The Impact of Real Customer Experiences
Real customer experiences offer invaluable insights that go beyond the mere description of services. They provide a glimpse into the actual results and the impact our work has on the daily lives of our clients. Whether it’s the relief of a well-functioning heating system during the winter months or the convenience and efficiency of a new water conditioning system, our Reviews page showcases the tangible benefits our clients enjoy. These stories serve as a source of confidence for those considering our services, illustrating our dedication to not only meeting but exceeding customer expectations.
Invitation to Share Your Experience
We invite all our customers to share their experiences on our reviews page. Your feedback is crucial in helping us maintain our high standards and in guiding our future customers in their decision-making process. Whether it was a small repair job or a major installation, your stories help paint a comprehensive picture of what new customers can expect when choosing England’s Plumbing and Heating. It’s through your voices that we can continue to grow, improve, and reaffirm our position as a trusted provider of plumbing and heating services.
Our reviews page is more than just a collection of testimonials; it’s a reflection of our journey towards achieving the highest levels of customer satisfaction and quality service. We encourage you to read through the experiences shared by our clients and to consider adding your own. At England’s Plumbing and Heating, every review is an opportunity to celebrate our successes and to learn how we can serve you even better in the future.