Hear What Our Customers Have to Say
At England’s Plumbing and Heating, we value the feedback and experiences of our customers deeply. Our reviews page is dedicated to sharing the real, unedited testimonials from the individuals and families we’ve had the privilege to serve. This page is a testament to our unwavering commitment to excellence, professionalism, and customer satisfaction. Through the honest reflections of our clients, prospective customers can gain insights into the quality of work and the level of service we provide.
We went from being stressed out seeing water underneath our old 13 year old water heater to a brand new system installed within the span of 5 hours. Charles England and his team are tremendous. I was called within an hour of submitting a form on their website. Charles arrived within an hour after that to assess the issue. His team worked and removed the old water heater while Charles went out to pick up a new one. The whole team is incredibly efficient and happy to go into detail on what they recommend and why they recommend it. I will certainly be using them again in the future.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Water heater installation, Plumbing leak detection
Hot water heater replacement. Prompt and very knowledgeable, professional and efficient. Left our basement and garage clean, used shoe covers when in the house. Excellent experience; Highly Recommend!
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
I had to use England Plumbing for several different repairs/installations. Each time it was a great experience. Charles as well as his son made me feel comfortable and that they had my best interest.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Water tank installation, Outdoor plumbing system repair, Plumbing leak repair
Well Pump: I never met a company so responsive and organized! England’s should teach other companies their process, because many that we hired don’t come close to their professionalism, organization, communication and knowledge! If something is not broke, they won’t scam u into purchasing something u don’t need! We called at 6:00 PM and spoke to a real person (yes, that’s correct) and had Charles out the following morning to complete a diagnostic test and within an hour a team (unbelievable knowledgeable team) showed up to complete the task. I’m a forever customer! We also need a new water system and we will be having them to complete this task! Just want to thank you, not just for installing our new well pump, but for the way you run your company! Thank you again. Bill & Michelle Bradley
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Service not listed
They showed up on time and the same afternoon of my service call. They diagnosed and immediately fixed the leak. Thank you!
A Showcase of Customer Satisfaction
Our reviews page features a wide range of testimonials that highlight the diverse services we offer, from routine plumbing repairs to complex heating system installations and emergency services. Each review is a story of a challenge met with a solution, exemplifying our team’s ability to address a variety of issues with skill, efficiency, and care. Reading through these testimonials, you’ll notice a recurring theme of trust, reliability, and high-quality service, which are the cornerstones of our business ethos.
Transparent and Authentic Feedback
We believe in the power of transparency and authenticity, which is why we present our reviews as they are, allowing both positive feedback and constructive criticism to stand. This approach not only demonstrates our confidence in the work we do but also our commitment to continuous improvement. By understanding our clients’ experiences, prospective customers can make informed decisions, knowing that England’s Plumbing and Heating values integrity and honesty in every aspect of our business.
The Impact of Real Customer Experiences
Real customer experiences offer invaluable insights that go beyond the mere description of services. They provide a glimpse into the actual results and the impact our work has on the daily lives of our clients. Whether it’s the relief of a well-functioning heating system during the winter months or the convenience and efficiency of a new water conditioning system, our Reviews page showcases the tangible benefits our clients enjoy. These stories serve as a source of confidence for those considering our services, illustrating our dedication to not only meeting but exceeding customer expectations.
Invitation to Share Your Experience
We invite all our customers to share their experiences on our reviews page. Your feedback is crucial in helping us maintain our high standards and in guiding our future customers in their decision-making process. Whether it was a small repair job or a major installation, your stories help paint a comprehensive picture of what new customers can expect when choosing England’s Plumbing and Heating. It’s through your voices that we can continue to grow, improve, and reaffirm our position as a trusted provider of plumbing and heating services.
Our reviews page is more than just a collection of testimonials; it’s a reflection of our journey towards achieving the highest levels of customer satisfaction and quality service. We encourage you to read through the experiences shared by our clients and to consider adding your own. At England’s Plumbing and Heating, every review is an opportunity to celebrate our successes and to learn how we can serve you even better in the future.