Hear What Our Customers Have to Say
At England’s Plumbing and Heating, we value the feedback and experiences of our customers deeply. Our reviews page is dedicated to sharing the real, unedited testimonials from the individuals and families we’ve had the privilege to serve. This page is a testament to our unwavering commitment to excellence, professionalism, and customer satisfaction. Through the honest reflections of our clients, prospective customers can gain insights into the quality of work and the level of service we provide.
A++. 5 Stars. I don't know where to start. From the initial call, receiving immediate return call from owner while on vacation to diagnose issue, sending crew out and they wore protective booties for our carpet and were respectful and kind. Very professional and showed us the issues after they were replaced. They are officially on speed dial and our new go to plumbers. Such a hidden gem!
Services
Water heater installation
Charles England is amazingly responsive, professional and thorough. I had a late night water heater leak, called his service first thing in the morning, his on-call service picked up and said he will call back around noon. Charles called back in an hour and was over at my house to troubleshoot in the next half hour. Diagnosed the problem within 20-minutes, discussed with me and once agreed and approved to do a new install, he actioned instantaneously. His crew was back by 1 pm the same day with a water heater and an expansion tank. Implementation was flawless and completed in about an hour and they were done! I was up and running with hot water in less than 24-hours! Cannot ask for much more in today's world of "disservice". Highly recommend Charles and his crew!
Positive
Responsiveness, Quality, Professionalism, Value
Services
Water tank installation
Professional, courteous, and knowledgeable. Called before arriving. I would recommend to all.
The crew is knowledgeable and efficient, they did a great job servicing our on demand hot water heater. We will be using Englands for all of our plumbing and HVAC needs!
Charles England came out to repair a leak that appeared to be running under our kitchen floor. The source wasn't apparent, but Charles worked with me on locating the problem over a period of several days. When it was discovered as a heating pipe leak, he repaired it quickly and efficiently. It should be noted that our house is 222 year's old so adding to the difficulty. On July 14, 2023, The England's crew installed a natural gas powered pool heater. Jack and Chandler arrived on time and did a fine, professional job installing the heater. I use England's plumbing for all of my home's plumbing needs and am never disappointed, My water heater went out late evening on Wednesday. I called the service and got a text back from Charles England in an hour. The England crew came out the next day and installed a new heater. I remain a regular England customer.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
Water heater installation
A Showcase of Customer Satisfaction
Our reviews page features a wide range of testimonials that highlight the diverse services we offer, from routine plumbing repairs to complex heating system installations and emergency services. Each review is a story of a challenge met with a solution, exemplifying our team’s ability to address a variety of issues with skill, efficiency, and care. Reading through these testimonials, you’ll notice a recurring theme of trust, reliability, and high-quality service, which are the cornerstones of our business ethos.
Transparent and Authentic Feedback
We believe in the power of transparency and authenticity, which is why we present our reviews as they are, allowing both positive feedback and constructive criticism to stand. This approach not only demonstrates our confidence in the work we do but also our commitment to continuous improvement. By understanding our clients’ experiences, prospective customers can make informed decisions, knowing that England’s Plumbing and Heating values integrity and honesty in every aspect of our business.
The Impact of Real Customer Experiences
Real customer experiences offer invaluable insights that go beyond the mere description of services. They provide a glimpse into the actual results and the impact our work has on the daily lives of our clients. Whether it’s the relief of a well-functioning heating system during the winter months or the convenience and efficiency of a new water conditioning system, our Reviews page showcases the tangible benefits our clients enjoy. These stories serve as a source of confidence for those considering our services, illustrating our dedication to not only meeting but exceeding customer expectations.
Invitation to Share Your Experience
We invite all our customers to share their experiences on our reviews page. Your feedback is crucial in helping us maintain our high standards and in guiding our future customers in their decision-making process. Whether it was a small repair job or a major installation, your stories help paint a comprehensive picture of what new customers can expect when choosing England’s Plumbing and Heating. It’s through your voices that we can continue to grow, improve, and reaffirm our position as a trusted provider of plumbing and heating services.
Our reviews page is more than just a collection of testimonials; it’s a reflection of our journey towards achieving the highest levels of customer satisfaction and quality service. We encourage you to read through the experiences shared by our clients and to consider adding your own. At England’s Plumbing and Heating, every review is an opportunity to celebrate our successes and to learn how we can serve you even better in the future.